How Well Does Your House Cleaning Company Train Their Employees?

All right, time for another tip on how to hire the right cleaning company for your home! One of the most overlooked traits that clients should be looking for in a cleaning company is how well they train their cleaners. You would think that because they’re offering a cleaning service that the people they’d send over to your house would be qualified by default… But nope, this is not always the case! Not everybody always knows how to clean — sometimes, even those who call themselves “professional cleaning services Vancouver.”

For example, one of our clients at Fresher Cleaning Vancouver house cleaning shared a story with one of our maids that the previous cleaner they hired started mopping her hardwood floors AFTER pouring an entire bucket of water on it. Apparently, the cleaner was not aware that water in large quantities will severely damage floors like this! When the cleaner was confronted about this, she cluelessly stated that this was the way the owner trained them to do it. Either the owner didn’t know how wooden floors can be mopped and cleaned without damaging it or, even worse, did not care enough to teach his staff how to properly care for hardwood floors and just wanted the job done as quickly as possible.

So here’s a tip that you should never forget: always ask the cleaning company how things are going to be cleaned in your home prior to hiring them. Ask specifics about your home: carpets and rugs, floors and any surfaces you have. Be sure to also ask about what kind of cleaning substances they’re using: harsh toxic chemicals or environmentally friendly cleaning agents? The person you’re speaking to (most likely one of the owners) should be able to provide a knowledgeable answer for your questions. Ask how well their employees are trained — top cleaning companies such as Fresher Cleaning always makes sure to train and grade their cleaners, and make sure that they pass their high standards prior to sending them out to a client’s home.

The Trust Issue With House Cleaners

House CleanerWould you let someone inside your home if you didn’t trust them? I didn’t think so. But since most of the time you won’t really have a chance to interview the person coming to your place, then it is up to find a reputable cleaning company who hires honest and hardworking cleaners to send into your home. You’re going to want to hire a cleaning company who performs detailed background checks on who they’re hiring just to see if a potential employee has a criminal record or any other problems that might arise. Another tip would be this: does the cleaning company work with charities? A good one is Cleaning For A Reason who provides free cleanings for women with cancer. And to avoid “stranger danger”, cleaning companies must always try to send the same cleaning teams to your place (this also helps get the house cleaning task done a lot quicker since they’ll get to know your place better).

house-cleaner-2But you won’t be able to help it: sometimes, you’ll hire a cleaning company and they’ll send over cleaners that you just don’t feel good about. You won’t be able to put a finger on what exactly is wrong, but something just puts you off about them. If you’re already getting some sort of bad vibes from the cleaning team in your home, remember that you are under no obligation to keep getting cleaning from them. Trust should develop between the cleaners and the client over time. Ask for another team if the cleaning services company has multiple teams working for them, or hire services from another company instead. If you don’t get the response that you’re looking for (or even worse, don’t get a response at all) this is a bad telltale sign that the company you’re working with doesn’t really care about the well-being or concerns of the client. Calgary cleaning services that are worth your money will do whatever they can to stay on top of any problems you might have with their service — if you can’t trust them to do that, then rest assured you probably won’t be able to trust them to do anything else.